Server hiccup
The server hung on a routine software update and had to be restarted, resulting in an outage of a few seconds. There were a few requests being processed at the time, and those likely failed.
The server hung on a routine software update and had to be restarted, resulting in an outage of a few seconds. There were a few requests being processed at the time, and those likely failed.
EZID suffered a brief interruption when it was restarted to ban a particular user. We’re unsure whether the user was malicious, or just being over-enthusiastic in their stress testing.
Due to heavy activity, there is a backlog in registering ARK identifiers with the N2T resolver. The backlog should clear in about a day.
The backlog has cleared. DOI registrations will be reflected in the Handle System with their normal delay, a few seconds to a few minutes.
The database upgrade ended up taking about 60min, but is completed.
During this morning’s maintenance window we’re going to be upgrading EZID’s database. Based on upgrades of similar systems, we expect EZID to be down for approximately 20 minutes.
EZID is encountering higher-than-normal DOI activity. It may take up to a day for a newly-registered DOI to appear in the Handle System. We expect the activity to subside within the next couple days. In the meantime, we’re working with DataCite to see if there’s a way we can push requests through faster.
The N2T database problem has been resolved and EZID and N2T are again connected. New ARK identifiers will resolve. ARK identifiers created during the outage are being back-registered into N2T now; that process will complete in about 4 hours.
At 9:34pm PDT last night the N2T binder/resolver suffered a database failure. At 7:00am PDT this morning EZID was temporarily disconnected from N2T, meaning that EZID identifier operations will now succeed normally, with no further internal server errors. The only effect is that newly-registered ARK identifiers will not resolve. When N2T is back online, any ARK identifiers created during the outage will automatically be registered with N2T. DOI identifiers are unaffected.