EZID scheduled maintenance work – Thursday, October 29, 5-6am Pacific Time

We are completing a planned update in EZID during our regularly scheduled maintenance window on Thursday, October 29, between 5:00 and 6:00am Pacific Time. EZID will be unavailable during some or all of this maintenance window.

If you experience any issues outside of the maintenance window, please try running your operations again and contact ezid@ucop.edu if you have questions or need additional support.

We will share updates and additional information on the EZID status page as needed.

EZID scheduled maintenance work – Thursday, June 25, 5am PT

We are completing a planned update in EZID during our regularly scheduled maintenance window this Thursday, June 25, between 5:00 and 6:00am Pacific Time. As part of this work, EZID will be unavailable for about a minute. If you experience any issues, please try running your operations again and contact ezid@ucop.edu if you have questions or need additional support.

EZID scheduled maintenance work – Thursday, February 6, 5am PT

We will be completing a server upgrade for EZID during our regularly scheduled weekly maintenance window this Thursday, February 6, between 5:00 and 6:00am Pacific Time. There will be a brief outage lasting a few minutes during this time. If you experience any issues, please try running your operations again and contact ezid@ucop.edu if you have questions or need additional support.

EZID scheduled maintenance work – Sunday, February 2, 7am PT

EZID will be undergoing routine maintenance work on Sunday, February 2, at 7am Pacific Time. There may be a brief outage lasting a few minutes during this time. Please contact ezid@ucop.edu if you experience any issues.

Upcoming DataCite outage

DataCite will have a maintenance this Saturday, December 15 from 09:00 GMT to 17:00 GMT. That’s 04:00-12:00 EST, and 01:00-09:00 PST. This maintenance should have no impact on EZID users, except that DOIs registered during the maintenance period may not resolve until after the maintenance is complete.

EZID maintenance complete: Sunday Sept 30, 2018 08:15 PT

The EZID maintenance has been successfully completed.

EZID maintenance Sunday Sept. 30 08:00 PT

We’re planning for EZID maintenance during the regular EZID maintenance period from 08:00 until 09:00 PT on Sunday Sept 30. There may be a brief outage lasting only a few minutes, or if things don’t go as planned, for a longer part of the hour. If things don’t go at all as planned, we’ll restore the system and have it working again by 09:00 PT.

AWS issues resolved

The problems have been resolved and EZID is operating normally again.

AWS network issues

While it appears the EZID server is running, some identifier operations are failing.  Beginning at approximately 5am Pacific time, CDL began encountering networking issues in its AWS environment.  Many services are impacted.  The support group is investigating.

EZID database restart

EZID’s database went down and was automatically and immediately restarted at approximately 19:42 PDT earlier this evening.  All appears to be running fine now.  We’re investigating the cause.  The system was processing an extremely large number of identical searches that had been submitted by one user simultaneously, but it’s unclear whether the database had problems and the searches built up, or the searches caused the database to go down.